"I’m saying that, like a real eviction, there should be practices in place. When you open your doors to hosting user content, you should have rules in action that, unless it’s a complete and total fire sale and you have no hope of even staying open that long, then you should be required, yes by law, assholes, to make the data available to customers for an extended period of time.
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If you tell people they can upload their content, you should have a clear and distinct way for them to retrieve their content. People do it ad-hoc as they can, but the abilities of most people, the people without an engineering degree or years of experience, to get back what they put up is minimal. It’s not that important. We should make it important."

"… Their procedures took the physical object as the unit of reproduction. Because the Barrett copy of Uncle Tom’s Cabin was collected in the form that it was, I photographed each newspaper number within it in order. When it came time to plan my own digital project, which included a facsimile reproduction of the Barrett object and a transcription of Stowe’s text, I had multiple choices. But I had already completed a digital reproduction of the Barrett object that included photographs of covers, end papers, and the pages of numbers that lacked installments of Stowe’s text. The theory, I would submit, is an effort to deal thoughtfully with an institutional procedure of reproduction that contrasted with my own interest in the transcription. Had I been in charge of the reproduction–not forced to engage against institutional practices–I might well have decided to reproduce only those pages that include Stowe’s text…"