Comments on: Citibank “SEC line item” double-books authorized charges on compromised accounts?

By: Andrew Sz

Andrew Sz — Tue, 03 Aug 2010 01:04:34 +0000

I’ve just checked my Citi Card balance online and found this TOTAL SEC BALANCE TRANSFR-ITEMIZED message. (Today is Aug 2, 2010).
After reading other victims’ messages, now I feel better, but I am going to dispute this “new charge” online just to make Citi busy.

By: Luke

Luke — Tue, 13 Apr 2010 12:08:34 +0000

I got this message in April 2010 for 153.54. Hopefully all the above information is true because I only call citi if I absolutley have to… gotta love outsourcing jobs, right. Give India a bunch of jobs while borrowing money from the Chinese to bail out citigroup.. Ah, don’t get me started. Thanks for the info, everyone.

By: Joe

Joe — Mon, 22 Mar 2010 16:10:17 +0000

Got the same TOTAL SEC BALANCE TRANSFR-ITEMIZED message, but mine totaled $2269.04! It did not raise the total balance but sure had me ticked off. The Indian woman on the phone was 1. Completely unintelligible and 2. Just told me “not to worry about it”. Glad I found this website- puts my mind at ease. Unfortunately, I have a $1600.00 payment I want to send them and the website will not accept an online payment presumably until I active the new card, which I do not have yet.

By: Preston

Preston — Fri, 05 Mar 2010 05:49:02 +0000

CiTi gLiTcH.

No problem. The charge means nothing. Record keeping my ass though, like they don’t know how much your balance is… and why print it as a charge ? Balance transfer? Really. They have my number they should’ve text.

By: Emily

Emily — Wed, 30 Sep 2009 20:11:06 +0000

I just got a surprise new card in the mail from Citi, and the same messages online. When I called the customer service operator told me this wasn’t a double charge, but actually a separate charge equal to the balance on my account before it was closed. I am concerned I am going to end up paying twice… Thanks for the info! I’m going to keep working on it.

By: Jeff

Jeff — Tue, 19 May 2009 01:20:22 +0000

Ha.. well, thank you for posting this. I just got my $570 Total Sec Balance Transfer item on my account.

Needless to say I was a little freaked out at first. Called them up, and they said the same thing you did. Would have been nice to get some explanation on this when they sent me the new card. Sigh… oh well.

By: Jano

Jano — Sun, 26 Apr 2009 16:19:30 +0000

Just saw this on my Citi card. I have credit cards from the major players and Citi’s been the one I trust the least. I had a low interest rate card that has been raised quite a lot. Like many people I have no balance and have paid on time for years. I opted out of this and will wee if they go through with cancelling me in 2010. They spent a lot of marketing money trying to get me to sign up for this card….guess I’m not as profitable to them as they thought. Like other this “accounting glich” is just another issue I don’t need to waste my time on. Plenty of other competitors…..don’t need Citi anymore.

By: Melissa

Melissa — Fri, 17 Apr 2009 22:17:12 +0000

Happened to me too! I just called and they gave me the same info. Very strange…

By: Bo

Bo — Thu, 02 Apr 2009 03:01:58 +0000

Yea go the same TOTAL SEC BALANCE TRANSFR-ITEMIZED message on mine statement after switching over to the new card number (which by the way is stupid that we have to go thru this). The amount shows 167 being charged and is include my Current total activity amount. But it is not reflected in my Current Total Balance. I had called and the lady I spoke with told me this is solely for CITI’s record. This is a really stupid thing to do the all these card holders especially having to switch due to a SECURITY BREACH!! all i can say is wow citi thanks for wasting my time

By: Frank Lan

Frank Lan — Sun, 29 Mar 2009 06:06:19 +0000

Thanks for sharing your information.
My wife just found out our online bill has the same “total sec balance transfer itemized” for $66.03 on 3/20 but we recently did not pay anything in that exactly amount with this card.
I wondered if CitiCard charged its clients for replacing new card. If it is true, it really unjustifiable…

By: Michael Kebbekus

Michael Kebbekus — Sat, 28 Mar 2009 05:38:14 +0000

Thanks for posting this. I had the same issue. I had an Amazon payment in process when my Citi card was switched over, so I also had a line with “TOTAL SEC BALANCE TRANSFR”.

By: NY Viking

NY Viking — Wed, 18 Mar 2009 03:28:50 +0000

Thanks so much for this explanation. I was about to call Citi too – figured they had made a mistake.

I had no idea why I had my account closed of why I had received a new card. When I called them, they asked if I had given any one access to my account. Seems to me they should have explained it was THEIR problem, and not mine, instead of making me think what may have happened. I also had a Discover and a Bank of America card replaced, again telling me my account may have been compromised, but I have my cards and nothing was lost or stolen. Who needs these headaches? Geez.

By: Curtis

Curtis — Fri, 06 Mar 2009 08:56:35 +0000

Good call. I had the same line item as well. Fishy… sadly this whole Citi thing worries me.

By: V

Sun, 01 Mar 2009 17:46:00 +0000

3/1/09 – Same thing happened to me. Thought it was an on-line error because card still worked at gas station recently. No phone call or e-mail like I have always received in the past with any suspicious activity. When I called to check my balance by phone, no mention of a problem with the card. I finally talked to customer service who gave me the same story you mention above. I guess it all seems lligit, but am also surprised that I’m not hearing about this in the news…